My story
|
I’m Rachel, a seasoned communications professional and accredited workplace mediator.
Over a decades-long career as a journalist I have developed a mature understanding of cultural sensitivities and the art of effective communication, based on listening carefully and valuing different points of view. My move into workplace mediation is driven by a desire to use this experience to help organisations and individuals resolve disputes and foster collaboration, avoiding the damaging cost of conflict. |
Origins
I began my career as a radio journalist, motivated by a deep interest in human behaviour and the power of narrative. I worked as a journalist in five countries, in workplaces ranging from large global newsrooms to a silent solo office. The country and corporate cultures were diverse, and the people more so. I grew to appreciate the power of seeing and respecting every perspective.
|
Building insight
On returning to London, I focused on creating internal and external communications for numerous organisations, from small charities to public sector bodies to large multinationals. I founded the multimedia production house Media for the Web, which specialises in understanding and expressing what matters most to clients, mainly through audio and video.
|
Towards resolution
My communications work has taught me the immense value of respect and understanding in interpersonal relationships, especially at work - and the dire consequences when this breaks down. Keen to make a difference, I undertook training for the National Certificate in Workplace Mediation at TCM in London, accredited by the Open College Network.
|